Jan Burno, Charlotte Regional Manager

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Jan Burno is the Charlotte Regional Manager and has made providing the highest level of customer service her number one priority for more than 20 years. She currently manages the Uptown Charlotte, Cornelius, Matthews and South Park offices. The Charlotte region will soon include the Mooresville, Statesville, Troutman, University, and Denver areas in the near future, as Granite Mortgage wants to make available our great products and services to all in the areas surrounding Charlotte.

It’s a great feeling to see how one can help others find a home and that’s how Jan initially started her career. She was a REALTOR® and greatly enjoyed assisting her customers to locate the perfect home. Helping others was her goal, and while she enjoyed helping her customers find a home, she saw a need to help others finance their home.

What makes Jan stand out as a mortgage professional is her simple philosophy of: Keeping people informed through a personalized approach. Jan understands the needs of each client and so she knows where to start once she has your information in hand.

Here is how she does it — assesses your needs in relation to your unique circumstances; compares what different investors have to offer; makes sure you understand the mortgage features that affect you; helps make a decision that best suits your resources and needs; Jan is always accessible via phone, fax, and e-mail and works hard to ensure 24 hour turnaround of your application.

Every loan is treated as if it is the most important one she will ever do. She is known for her out-of-the-box thinking and turns challenges into opportunities. Jan takes pride in the fact that her attention to detail; disclosure of all loan options and programs; and her client care has gained her customers’ trust. Again and again, her customers return when they need home financing.

Whether you are buying, building, or refinancing, call Jan Burno for all your Mortgage needs.